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• London Ec
• Posted 30th Jul 2010
• 
• Posted by: i4 Recruitment Account
• Salary: £ Competitive + Benefits
• Job Type: Permanent
• Reference: i4JMONE000680
• This job has been viewed 269 times since it was posted.

Job Description

VIP Account Manager – German and English speaking London £ Competitive + Benefits

Our client is one of Europe\'s largest online payments systems and among the world\'s leading eWallet providers with over 13 million account holders. The simple eWallet enables any customer to make online payments conveniently and securely without revealing personal financial data, as well as to send and receive money transfers cost-effectively simply by using an email address. Our clients’ worldwide payment network offers businesses access to over 80 payment options in over 200 countries through just one integration. More than 60,000 merchants use their payments service, including global partners such as eBay.com, Skype and Thomas Cook.

The company was founded in 2001 in London and is regulated by the Financial Services Authority of the United Kingdom.

VIP Account Manager – German and English speaking Role

Reporting to the Head of VIP Programme, the VIP Account Manager will play an active role leveraging opportunities with existing clients as well as generating new business. The position is based in London and provides a fantastic opportunity to make your mark with a winning, fast-growing company that is moving to the next stage of its global development.

VIP Account Manager – German and English speaking Responsibilities

• Maintaining relationships with existing clients through dedicated account management

• Collecting and reporting feedback from clients to assist with continuous improvement

• Presenting a professional image when representing the company

• Identify and make detailed product development proposals to improve the service offered to clients

• Calling potential clients and pitching the VIP programme to convert them into new VIPs

• Providing exceptional support for existing clients

• Maintain working knowledge of competitors and industry trends

• Contribute new ideas on how to improve the existing VIP offering

• Work closely with the Marketing department to execute affective promotional campaigns

VIP Account Manager – German and English speaking Essential Skills

• Sales and end-customer oriented experience

• Able to demonstrate a thorough understanding of e-commerce and have the necessary commercial acumen to appreciate market trends

• Knowledge and experience of the online gaming/e-commerce industry

• Excellent phone acumen and ability to build remote relationships

• Excellent communication, presentation and influencing skills

• Highly motivated with strong commitment

• Ability to work in dynamic environment

• Fluent in English and German

• Degree in Business or related fields

To apply please send your CV to: apply@i4jobs.co.uk